CAI/ITB/003/2020 FOR THE ESTABLISHMENT OF A FRAME AGREEMENT FOR THE PROVISION OF MOBILE VOICE AND DATA SERVICES FOR UNHCR in EGYPT

INTRODUCTION TO UNHCR

The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It also has a mandate to help stateless people.

In more than five decades, the agency has helped tens of millions of people restart their lives. Today, a staff of some 6,600 people in more than 110 countries continues to help about 34 million persons. To help and protect some of the world’s most vulnerable people in so many places and types of environment, UNHCR must purchase goods and services worldwide. For further information on UNHCR, its mandate and operations, please see http://www.unhcr.org.

1. REQUIREMENTS

The Office of the United Nations High Commissioner for Refugees (UNHCR), Egypt, invites qualified service providers to make a firm offer for the establishment of a Frame Agreement for the provision of mobile voice and data services for UNHCR Egypt (referred to hereinafter as services.

IMPORTANT:

Terms of Reference (TORS) are detailed in Annex A of this document

UNHCR may award Frame Agreement with a duration of 2 (two) years only. The successful bidder will be requested to maintain their quoted price model for the duration of the Frame Agreement.

The estimated annual requirement of UNHCR for mobile lines will be an estimation of 250 – 300 official lines, 200 post-paid and 50 prepaid SIM cards. 

Please note that figures have been stated in order to enable bidders to have an indication of the projected requirements. It does not represent a commitment that UNHCR will purchase a minimum quantity of services. Quantities may vary and will depend on the actual requirements and funds available regulated by issuance of individual Purchase Orders against the Frame Agreement.

Other United Nations Agencies, Funds and Programmes shall be entitled to the same prices and terms as those contained in the offers of the successful bidders and could form the basis for a Frame Agreement with other UN Agencies.

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